Privacy Policy
Translation. In case of any discrepancy, the Russian-language version prevails.
1. Who we are (data controller)
The controller of personal data processing is:
Registration number: 230540900217
AIFC (Astana International Financial Centre), Astana, Kazakhstan
Registered address: 010000, Astana, Esil district, 30, Mangilik El, office нп1м
Director: Arman Toskanbayev (CEO)
Contact: marinehealth.asia/ru/contacts
The JuzMH (ContactMLM) app is developed and published on Google Play by Adara Soft LTD — the app developer and a client of Marine Health IC Ltd. This Policy describes what data the app processes, for what purposes, on what legal grounds, and what rights you have.
2. What data we process
2.1. Account credentials. Sign-in to the application is performed via a Marine Health account (email and password). The password is processed by the Marine Health service and is not stored in the application. The application stores on the device an authorization token (in secure storage) and your user identifier.
2.2. Profile data. From the Marine Health service, the application obtains profile data: name, photograph, country of registration, language, status/role — for display and for the operation of features.
2.3. Your personal database (content you create). Contacts (name, phone number, notes), work stages and statuses, the history of touchpoints (calls/messages/meetings), tasks and reminders. You enter or import this data yourself.
2.4. Importing contacts from the phone book. Only with your explicit permission and solely at your choice. The name and phone number of the selected contacts are imported into your personal database.
2.5. Technical and diagnostic data. For app stability we use the Sentry error monitoring system deployed on the operator's own infrastructure (data is not transferred to an external provider). Anonymised crash information is sent; transmission of personal identifiers is disabled (sendDefaultPii = false).
2.6. Push notifications. To deliver reminders the app uses Firebase Cloud Messaging (Google). A notification token and a device identifier are processed. The contents of your personal database are not transferred to the delivery service — only the notification text itself.
2.7. Requests to the AI assistant. The text of your messages to the assistant and the replies to them are processed to generate an answer and stored in the conversation history. Answers are generated using a language model provided by Anthropic, acting as a processor on behalf of the operator. Do not enter information into the chat that you do not wish to be processed.
We do not collect location data, do not track you across other apps, and do not sell your data.
3. Purposes and legal grounds
| Purpose | Legal ground |
|---|---|
| Authentication and access to your account | performance of a contract (terms of use) |
| Maintaining your personal database and synchronization across devices | performance of a contract |
| Importing contacts | your consent (permission to access contacts) |
| Local reminders | performance of a contract / your consent to notifications |
| Diagnostics and remediation of failures | legitimate interest (service stability) |
4. Where data is stored and for how long
- On the device — the application works offline; data is stored in the device's local database.
- In the cloud — for synchronization, data is stored on Microsoft Azure servers in the North Europe (EU) region, associated with your user identifier.
Since the controller is located in Kazakhstan and the servers are in the EU, a cross-border transfer of data takes place; it is carried out with the application of reasonable protective measures.
Data is retained for as long as your account and use of the application remain active. Upon deletion of your account or at your request, the data is deleted (see Section 7).
5. To whom we disclose data
- Marine Health — authentication, profile retrieval, product catalogue.
- Microsoft Azure — cloud hosting and database (processor acting on the controller's instructions).
- Sentry — error monitoring (anonymised, on the operator's own infrastructure).
- Google (Firebase Cloud Messaging) — push notification delivery; a token and device identifier are processed.
- Anthropic — generation of AI assistant replies; the text of your chat messages is processed.
Disclosure to third parties for other purposes, as well as the sale of data, is not carried out. Data may be disclosed only pursuant to a lawful request from authorized authorities.
6. Application permissions
- Contacts — solely for importing the people you select into your personal database.
- Notifications — for reminders about tasks and deadlines.
- Internet — for sign-in and synchronization.
Permissions may be revoked in the device settings; in that case, some features will be limited.
7. Your rights
You have the right to: access your data, rectify it, erase it, restrict its processing, withdraw consent, and also delete your account together with the data of your personal database.
To exercise your rights, contact us via marinehealth.asia/ru/contacts (subject: "Personal data"). We will consider your request within a reasonable time.
To delete your account and the personal data associated with it, follow the instructions on the Account and Data Deletion page.
8. Security
The authorization token is stored in secure system storage (Keychain/Keystore). Data is transmitted over a secure connection (HTTPS/TLS). Access to cloud data is restricted and tied to your identifier.
9. Children
The application is intended for adult users acting as Marine Health partners/distributors and is not directed at children.
10. Changes to the policy
We may update this Policy. Material changes are reflected by the effective date and, where necessary, by a notice within the application.
11. Contacts
Marine Health IC Ltd., AIFC, Astana, Kazakhstan.
Address of registration: 010000, Astana, Esil district, 30, Mangilik El, office нп1м.
Data-related inquiries: marinehealth.asia/ru/contacts